2020 SEMCA Annual Report – Rising To The Challenge


The events of 2020 brought unprecedented challenges to our communities, impacting the way we do business in every aspect of our daily lives. As this annual report demonstrates, SEMCA’s response to the COVID-19 crisis speaks to our deep commitment to being of service and our resiliency during tough times. As always, SEMCA is committed to engaging and supporting businesses with their employment needs and equally committed to assisting individuals with their pursuit of a job or career. 

As we reflect on 2020, we are proud of how we were able to innovate and find new ways to meet the needs of job seekers and employers in our area, while also stepping in to assist the State of Michigan’s Unemployment Insurance Agency to assist the significant numbers of citizens displaced from work due to the pandemic. Some of these innovations included piloting Virtual Job Fairs and operating drive-thru hiring and orientation events. SEMCA also launched several service elements targeted to increase job seeker access to supports and programs. 

Although our numbers served dropped as many stayed home during the initial onset of the crisis, SEMCA continued to provide high-quality services to our community throughout this period. Our team supported employers by connecting them to critical information and resources related to COVID-19. Additional communication strategies resulted in SEMCA Michigan Works!, its website and social media presence being a trusted and valued source for the latest and most relevant messages to the residents of Southeast Michigan.

Many of SEMCA’s successes in 2020 are presented in the subsequent pages of this Annual Report. As Chief Executive Officer of SEMCA, I feel blessed with the partners we have. I want to especially acknowledge our contracted service providers who carry out the daily work at our American Job Centers, and who were critical in our pivot to remote and virtual services over the past year: Arab Community Center for Economic and Social Services (ACCESS), Downriver Community Conference (DCC), Educational Data Systems, Inc. (EDSI), Employment & Training Designs Inc. (ETDI), Michigan Workforce Development Institute (WDI), Monroe County Employment & Training Department (MCETD), Monroe County Intermediate School District (MCISD), SERCO and The Information Center, Inc. (TIC). 

We move onward to 2021 with great optimism, hope, and a renewed commitment to serving Monroe and Out-Wayne County employers and residents. As we look ahead, we will also reflect on the incredible impact SEMCA Michigan Works!, and its partners, have had these past 25 years. 

Abdul Haidous
Charlotte (Charlie) Mahoney
Gregory Pitoniak

As Chief Elected Official and Chair of the Southeast Governmental Alliance (SEGA) Board and Chair of the Workforce Development Board, we would like to congratulate SEMCA staff and its partners for their innovation, devotion, and hard work, as well as their many successes throughout the year. We look forward to our continued partnerships in the future.


Commissioner Abdul Haidous – SEGA Board Chair & Chief Elected Official
Charlotte (Charlie) Mahoney – Workforce Development Board Chair
Gregory Pitoniak – Chief Executive Officer